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HR Enterprise

The HR team was getting too many questions about internal processes.

Result

A chatbot in Microsoft Teams answers employees' questions about HR processes.

A man and two women are sitting next to the table.

  • −40%

    questions HR has to answer by hand

  • −30%

    time spent by the HR team

Starting point

Questions about HR processes reached the HR team by email and Teams, leading to overload and long waiting times.

Solution

A chatbot right inside Microsoft Teams that the HR team runs and configures itself. Employees ask their questions there and get an answer straight away, so far fewer emails and messages reach the HR team.

More cases

Still not quite sure what we actually do?

It is honestly hard to explain in three sentences. Book a demo: in 30 minutes we'll give you an insight into what is possible.

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